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Level 1

4 points

Home Button stopped working. Can I bring it to an Apple Store?

Home Button stopped working. Touch ID fails. I cleaned with Isopropyl Alcohol. No success. Do I need to take it to an Apple Store?

[Re-Titled by Moderator]

iPhone SE, iOS 15

Posted on Dec 1, 2021 6:41 AM

Top-ranking reply

ChrisJ4203

Level 10

230,636 points

Posted on Dec 1, 2021 7:13 AM

Yes, you need to make a Genius Bar appointment to take it in. The Home button on the SE is not an actual physical button, it reacts completely to touch with haptics. See this for making your appointment, Genius Bar Reservation and Apple Support Options - Apple

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Home Button stopped working. Can I bring it to an Apple Store?

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