Ask To Buy
I turned on the Ask to Buy for my teen but I just turned it off. Now he is still getting the request permission pop up. How do we fix that?
User profile for user:
ManJor
User level:
Community Specialist
Hey there, mama_w_college_teens!
We appreciate you reaching out on Apple Support Communities. From our understanding, after disabling Ask to Buy your son is still getting a request to ask before purchase. We’d be happy to help!
It looks like you came to us from Approve what kids buy with Ask to Buy - Apple Support which includes steps for disabling Ask to Buy. After disabling this feature, did both you and your son restart your devices? Also, when setting up the Apple ID, was the date of birth entered for a child over the age of 13?
We look forward to hearing back from you.
Kindest regards!