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User profile for user: YesterdayzJam
YesterdayzJam Author
User level: Level 1
5 points

Phone is stuck in emergency mode

My wife’s iPhone is stuck in emergency mode. Short of taking it to the apple store, how do I get it out of emergency mode?

iPhone 5c, iOS 10

Posted on Dec 1, 2021 10:16 AM

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User profile for user: karina184
karina184
User level: Community Specialist

Dec 2, 2021 11:17 AM in response to YesterdayzJam

Greetings YesterdayzJam,


We understand that you are having some difficulty with an iPhone, and we'd like to help. What exactly is happening when you attempt to restart the device? Which iPhone is being used? Which specific iOS version? Are you using a case with the device? If so, does removing it make a difference? The more detail you can provide, the better the chance of receiving a response.


Cheers.

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Phone is stuck in emergency mode

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