Order processing is taking long
I ordered a Iphone 11 last Nov. 17. Today is Dec. 02 and it is still processing, when can I expect it to change from processing to preparing to ship?
iPhone 11
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I ordered a Iphone 11 last Nov. 17. Today is Dec. 02 and it is still processing, when can I expect it to change from processing to preparing to ship?
iPhone 11
We do not work for Apple, we are just other users here, so we have no access to accounts, order processing, or shipping. Right now there are worldwide shortages and huge shipping delays, so you can expect it to take longer. If Apple gave you an arrival date, the process will change to shipping about 2 - 3 days before that.
As far as I know, this usually depends on the available carrier in your area. You may reach out to Apple Support to know the exact reason why it's taking that long.
Here's their contact page: https://www.apple.com/contact/?caller=sm
Order processing is taking long