Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I forgot my encrypted backup password, I reset the network setting and it did not clear the password, help.

I forgot my encrypted backup password, I reset the network setting and it did not clear the password, help.

iPhone 12 Pro Max

Posted on Dec 1, 2021 1:57 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 1, 2021 2:08 PM

mlunsford5 wrote:

I forgot my encrypted backup password, I reset the network setting and it did not clear the password, help.

if you mean encrypted password for your itunes backup then you can't use the backup.

but see if this helps Disable iOS backup encryption - Apple Community

6 replies

Dec 5, 2021 4:44 PM in response to mlunsford5

I am glad that you figured out your password!



For anyone else that is following or comes across this thread..

the problem here is that the Apple support article is not up to date.

(support article shown under Related Article at the top of the page)


In the section

If you can’t remember the password for your encrypted backup

item #2 where it says 'Reset Network Settings'. This is not correct. You need to select 'Reset All Settings'

Then the procedure will work. Tested myself. It also does not mess with your Home Screen layout, just resets your wallpaper.

I am reporting this in the proper place so that the article can be updated

I forgot my encrypted backup password, I reset the network setting and it did not clear the password, help.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.