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I am unable to reset my child's iphone -we bought a new one and want to clear off all data on the old one but I can not remember the screen time passcode and when I tap on forgot screen passcode it loops back to request for screen time passcode

I am unable to reset my child's iphone -we bought a new one and want to clear off all data on the old one but I can not remember the screen time passcode and when I tap on forgot screen passcode it loops back to request for screen time passcode. It does not appear that I have family sharing.

Posted on Dec 1, 2021 2:32 PM

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Question marked as Top-ranking reply

Posted on Dec 1, 2021 2:41 PM

Start here, using a computer: Erase iPhone - Apple Support

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I am unable to reset my child's iphone -we bought a new one and want to clear off all data on the old one but I can not remember the screen time passcode and when I tap on forgot screen passcode it loops back to request for screen time passcode

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