Recovery key
How do I use my recovery key on my Apple ID but for my wife she locked out of everything
iPhone 12 Pro
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Your Recovery Key won't work for your wife if she has a different Apple ID.
2 Factor Authentication - How to generate a recovery key
See the Apple Support article(s) below.
If your Apple ID is locked or disabled - Apple Support. *
If she has changed your ID or password, has she followed the steps in this article? Make sure she turns of Find My Phone before signing out of the old ID. Once signed out and Find My Phone is off, then sign in with the new ID, then turn Find My Phone back on.
What to do after you change your Apple ID or password - Apple Support. *
If necessary, contact Apple ID Support for assistance. See the Apple Support articles below for contact information.
Apple ID - Official Apple Support. -
Contact Apple for help with Apple ID account security - Apple Support. * (Link doesn’t always load)
Get Support - Work through the screens to get a chat option. You may have to pick a slightly different problem.
Apple Support schedule phone call. -
If necessary, try Twitter
https://twitter.com/AppleSupport. -
From the Apple Support article below.
Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.