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My MacPro Type C port are malfunction, such as cannot charge power, cannot connect. with Monitor

MacBook Pro 13″, macOS 11.2

Posted on Dec 1, 2021 8:31 PM

Top-ranking reply

kaz-k

Level 9

50,190 points

Posted on Dec 1, 2021 9:20 PM

Hi,

Try to check the USB-C ports with Apple Diagnostics if it reports USB-C or Thunderbolt related error.

Use Apple Diagnostics to test your Mac - Apple Support

Apple Diagnostics reference codes - Apple Support

If it doesn't help, contact Apple Support or make Genius Bar reservation if your local retail Apple Store is open or find opened local Apple Authorized Service Provider to be examined your MacBook Pro.

Contact - Official Apple Support

Genius Bar Reservation and Apple Support Options - Apple

Apple - Find Locations - Location Selector

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My MacPro Type C port are malfunction, such as cannot charge power, cannot connect. with Monitor

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