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why every time I try to update my apps it shows the wrong Apple ID ?

Why every time I try to update my apps and try to type the password in its the wrong Apple ID ?

Posted on Dec 2, 2021 7:30 AM

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Question marked as Top-ranking reply

Posted on Dec 2, 2021 10:53 AM

Try signing out of the App Store/iTunes, restart, and then sign back in. Check the updates to see if the apps requiring an update are in your Purchases History. If they aren't in your Purchases History, you can delete the app, and download it using your Apple ID if desired. If the apps are in your Purchases History, contact iTunes Support.


Purchase History Review  *


See the Apple Support articles below for contact information.   


iTunes Support – world wide   -


Apple Support schedule phone call   -      


If necessary, try Twitter


https://twitter.com/AppleSupport.   -        

1 reply
Question marked as Top-ranking reply

Dec 2, 2021 10:53 AM in response to first18

Try signing out of the App Store/iTunes, restart, and then sign back in. Check the updates to see if the apps requiring an update are in your Purchases History. If they aren't in your Purchases History, you can delete the app, and download it using your Apple ID if desired. If the apps are in your Purchases History, contact iTunes Support.


Purchase History Review  *


See the Apple Support articles below for contact information.   


iTunes Support – world wide   -


Apple Support schedule phone call   -      


If necessary, try Twitter


https://twitter.com/AppleSupport.   -        

why every time I try to update my apps it shows the wrong Apple ID ?

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