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I have been blocked because of billing problems. how do I fix it?
[Re-Titled by Moderator]
Contact iTunes Support for assistance. See the Apple Support articles below for contact information.
Apple Support schedule phone call -
If necessary, try Twitter.
Contact iTunes Support for assistance. See the Apple Support articles below for contact information.
Apple Support schedule phone call -
If necessary, try Twitter.
This message? --> "There is a billing problem with a previous purchase."
You get this message because there is a problem paying for something you bought in the past and this needs to be resolved before Apple will let you make a new purchase, even free items. It isn't a problem with a specific item, it's with your payment method.
This document explains how to 'Change, add, or remove Apple ID payment methods' on an Apple mobile device, a Mac, or a PC; click here --> https://support.apple.com/HT201266
- If you are updating an old card and have ongoing subscriptions you may need to first add the new card and make it the primary payment method before deleting the old card.
If your payment method is declined in the App Store or iTunes Store, click here --> https://support.apple.com/HT203005
"There is a billing problem with a previous purchase." = "you have an unpaid balance in the App Store or iTunes Store"
- 'If you can't remove your last payment method or use no payment method with your Apple ID' click here --> https://support.apple.com/HT203905
If you still have problems Click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service --> "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232
So Apple says you have a "billing problem" and I tell you what to do when Apple says you have a "billing problem" and then Apple indirectly recommends you to just contact them instead of trying the solutions they have in their documentation for dealing with this. I am trying to figure that out.
Apple ID blocked because of billing problems
