Message notifications not showing on lock screen

I 'muted' a WhatsApp message this morning when it appeared on my iPhone 11 lock screen but since then, I'm not receiving any message (iMessage or WhatsApp) notifications on my lock screen, despite turning all required fields on in Settings + Notifications.

Posted on Dec 3, 2021 2:23 AM

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Question marked as Top-ranking reply

Posted on Dec 4, 2021 6:38 AM

Hi anthonyfrombushey,


Thank you for posting in Apple Support Communities. We understand you muted a notification and are no longer receiving notifications.


Let's check to see if Do Not Disturb or a different Focus is currently activated. This would explain the behavior you're seeing.


Use Do Not Disturb on your iPhone, iPad, and iPod touch


Cheers!

1 reply
Question marked as Top-ranking reply

Dec 4, 2021 6:38 AM in response to anthonyfrombushey

Hi anthonyfrombushey,


Thank you for posting in Apple Support Communities. We understand you muted a notification and are no longer receiving notifications.


Let's check to see if Do Not Disturb or a different Focus is currently activated. This would explain the behavior you're seeing.


Use Do Not Disturb on your iPhone, iPad, and iPod touch


Cheers!

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Message notifications not showing on lock screen

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