Have audio but no video

I'm running Apple TV+ on my PC laptop through Chrome. It had been running fine for over a year. However, now when I try to play a movie (any movie) the audio will come on but the video will not play. I've try it on my two other desktop PC's with the same results. Any help would be appreciated.

Thanks!

Windows, Windows 6

Posted on Dec 3, 2021 10:56 AM

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2 replies

Dec 5, 2021 10:34 PM in response to rkaufmann87

As I stated in my message, I am not using an Apple TV device. I am running apple tv plus through Chrome on a laptop. I do not have a modem. I did restart my router with no change. However, I switched to MS Edge and Apple TV plus is now working fine. Anyone out there know why it stopped working on Chrome? Just curious.

Maybe knowing to switch to Edge will help someone else with the same issue I had.

Thanks for the help.


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Have audio but no video

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