Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

cricut design space

I have an early 2015 mac book, is that now too old for cricut design space. It won't open it freezes on the opening dialogue box on design space then nothing happens?


MacBook Pro 13″, macOS 10.14

Posted on Dec 3, 2021 2:38 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 3, 2021 3:43 PM

Hello, helpme1803.


I believe your MacBook is capable of running Cricut's software. The problem is likely the older macOS 10.14 Mojave that your footer describes you using. The current minimum requirement for CDS is macOS 10.15 Catalina as described here in the specifications page for the app. You'll have to upgrade your MacBook's OS to Catalina in order to use CDS.


Please note, however,

❗️ – IMPORTANT – NONE of your 32-bit apps will work in Catalina and newer macOS.

https://support.apple.com/en-us/HT208436

Use the free utility Go64 to check the compatibility of your apps:

https://www.stclairsoft.com/Go64/


If you wish to continue on and upgrade your OS…

❗️ Do NOT upgrade until you have made a Time Machine or other backup of your startup drive.

Learn How to Back up your Mac with Time Machine


How to Upgrade  macOS:

The macOS version you can upgrade to depends on the year your Mac was released.

Click the  (Apple) menu at the top of your screen and choose About This Mac.


Check the Compatibility of your Mac with newer versions of macOS:

➡️ macOS 10.15 Catalina is compatible with the Macs listed here

➡️ macOS 11 Big Sur is compatible with the Macs listed here

➡️ macOS 12 Monterey is compatible with the Macs listed here


✅ - IF your Mac and apps are compatible, then using Safari only, download the macOS upgrade installer app:

Click >  CatalinaBig Sur  or  Monterey.

Once downloaded, double-click the “Install macOS…” app in the Applications folder to begin the upgrade.

2 replies
Question marked as Top-ranking reply

Dec 3, 2021 3:43 PM in response to helpme1803

Hello, helpme1803.


I believe your MacBook is capable of running Cricut's software. The problem is likely the older macOS 10.14 Mojave that your footer describes you using. The current minimum requirement for CDS is macOS 10.15 Catalina as described here in the specifications page for the app. You'll have to upgrade your MacBook's OS to Catalina in order to use CDS.


Please note, however,

❗️ – IMPORTANT – NONE of your 32-bit apps will work in Catalina and newer macOS.

https://support.apple.com/en-us/HT208436

Use the free utility Go64 to check the compatibility of your apps:

https://www.stclairsoft.com/Go64/


If you wish to continue on and upgrade your OS…

❗️ Do NOT upgrade until you have made a Time Machine or other backup of your startup drive.

Learn How to Back up your Mac with Time Machine


How to Upgrade  macOS:

The macOS version you can upgrade to depends on the year your Mac was released.

Click the  (Apple) menu at the top of your screen and choose About This Mac.


Check the Compatibility of your Mac with newer versions of macOS:

➡️ macOS 10.15 Catalina is compatible with the Macs listed here

➡️ macOS 11 Big Sur is compatible with the Macs listed here

➡️ macOS 12 Monterey is compatible with the Macs listed here


✅ - IF your Mac and apps are compatible, then using Safari only, download the macOS upgrade installer app:

Click >  CatalinaBig Sur  or  Monterey.

Once downloaded, double-click the “Install macOS…” app in the Applications folder to begin the upgrade.

Dec 3, 2021 8:38 PM in response to helpme1803

Also see the Troubleshooting FAQ, especially the section titled "I see a blank white screen when I launch Design Space for Desktop."

https://help.cricut.com/hc/en-us/articles/360040993633-Design-Space-for-Desktop-Troubleshooting


Which says:

This issue is easily resolved by clearing your application cache. Contact Member Care for assistance in troubleshooting this issue.

cricut design space

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.