I’ve changed my password 10x and still can’t access Apple TV help🙏🏻
I was given 3months free trial of Apple TV but it doesn’t except my password. I’ve changed it 10 times I don’t know what to do ???
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You have to redeem the offer to have the promotional subscription activated.
If you have an offer from Apple, then see below.
If you have an offer from a third party, then see their instructions instead.
Read here how to redeem: Apple TV+ offer - Apple. Redeem on your new eligible Apple device in the TV app.
Read here about the conditions: Apple TV+ offer - Terms and conditions - Apple
Read here if you have trouble redeeming: If you can't redeem your promotion for an Apple subscription - Apple Support
Note that for Macs, users have to additionally sign in to the TV app (menu Account), for the redeem option to appear.
Once you have redeemed and signed up for Apple TV+, then you can access this service on any of your devices with the Apple TV app, when signed in with the same Apple ID account that has the subscription.