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MacBook Pro M1 turn off unexpectedly

Hi, I have an issue with my 8 month old Macbook Pro M1. It suddenly turns off and then has a hard time getting back up and running. Battery health is at 90% as I triple checked to be sure, I've updated to the last OS, and have about 120GB of free space. What might be causing this?


Please help...!


[Edited by Moderator]

MacBook Pro 13″, macOS 12.0

Posted on Dec 4, 2021 5:43 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 4, 2021 6:21 AM

Hi,

Try to check your MacBook Pro with Apple Diagnostics if it reports battery or power related error.

Use Apple Diagnostics to test your Mac - Apple Support

Apple Diagnostics reference codes - Apple Support

If it reports error, you'd better make Genius Bar reservation if your local retail Apple Store is open or find opened local Apple Authorized Service Provider to be examined your McBook Pro before one year limited warranty is expired.

Genius Bar Reservation and Apple Support Options - Apple

Apple - Find Locations - Location Selector


1 reply
Question marked as Top-ranking reply

Dec 4, 2021 6:21 AM in response to xhon241

Hi,

Try to check your MacBook Pro with Apple Diagnostics if it reports battery or power related error.

Use Apple Diagnostics to test your Mac - Apple Support

Apple Diagnostics reference codes - Apple Support

If it reports error, you'd better make Genius Bar reservation if your local retail Apple Store is open or find opened local Apple Authorized Service Provider to be examined your McBook Pro before one year limited warranty is expired.

Genius Bar Reservation and Apple Support Options - Apple

Apple - Find Locations - Location Selector


MacBook Pro M1 turn off unexpectedly

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