You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Books app keeps crashing

Using 15.1 iOS books keeps crashing after about 10 to 15 seconds of reading.

i have had off and on before, but normally turning off and on would resolve.

but now will not resolve at all. Unusable. How can built in app be so unstable?

i never have issues with kindle app?


anyone else having this issue?

iPad, iPadOS 15

Posted on Dec 4, 2021 8:35 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 8, 2021 4:46 PM

Wondering if, when reading, your iPad thinks you are no longer using it ?

Unless you are turning a page, you are not really interacting with your iPad moment by moment, as you would usually be.


You might want to check through your siPad's settings.

Perhaps there is a setting that needs adjusting, so your iPad doesn't close after a few minutes of (seeming) inaction.

(ie: Is the Books app really crashing ... or is the iPad turning off to save power, and "sleeping" ?)


Hope this helps :-)




9 replies
Question marked as Top-ranking reply

Dec 8, 2021 4:46 PM in response to Jgares

Wondering if, when reading, your iPad thinks you are no longer using it ?

Unless you are turning a page, you are not really interacting with your iPad moment by moment, as you would usually be.


You might want to check through your siPad's settings.

Perhaps there is a setting that needs adjusting, so your iPad doesn't close after a few minutes of (seeming) inaction.

(ie: Is the Books app really crashing ... or is the iPad turning off to save power, and "sleeping" ?)


Hope this helps :-)




Dec 4, 2021 6:56 PM in response to dirgood

Hi dirgood,

Welcome to the Apple Community.


Guessing this is your iPad iOsS?

Wondering if your iPad has enough memory / storage free to operate apps smoothly.


You might want to browse this article (link below) from Apple support:


How to check the storage on your iPhone, iPad, and iPod touch:

https://support.apple.com/en-us/HT201656


else:

Things you might want to try to see if it solves the problem.


Restart your iPad

https://support.apple.com/en-us/HT210631


If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open

https://support.apple.com/en-us/HT201398


If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly

https://support.apple.com/en-us/HT203899


iPad Support:

https://support.apple.com/ipad

Dec 8, 2021 8:52 PM in response to Jgares

Wondering if there is a setting in the Books app, or in screen time, or do not disturb, that isn't helping.

or

You might want check out this article, to see if there's anything different in the way you use the Books app ?

"Read books in the Books app on iPad"

(NB: Choose your iOS at the top for accurate info.)

https://support.apple.com/en-au/guide/ipad/ipadd3c9dc47/ipados


And /or

You might want to have a look at the helpful troubleshooting in this discussion thread about iPhone apps minimizing

https://discussions.apple.com/thread/5224731

Dec 8, 2021 6:22 PM in response to brbo

So I went and changed my display setting to never auto lock and restarted the iPad. Still minimizes app after about 1 minute, even if I touch the screen, so it is not crashing but minimizing. It has only been doing this for the last week or 2. Quite annoying when you are trying to read 😩

Books app keeps crashing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.