Apple Pay Not Scanning

Question

Apple Pay Not Scanning

After the last update, I am no longer able to use My Apple Pay on my iPhone 6s+ to make purchases.

I have deleted all cards, re-added & approved them .. Apple Pay comes up & requests my finger print to allow purchase, indicates it is ready but does not complete the transaction. I have tried at vrs. retail establishments all of which had worked in the past but now do not. Is this a result of the last update and is Apple making these adjustments in order to attempt to have me update my iPhone to a newer version?

Posted on Dec 4, 2021 10:26 AM

Reply

Answer 1

askbarnabas

Level 10

104,220 points

Dec 29, 2021 9:14 AM in response to thePritchards

Since we are all users here we cannot troubleshoot NFC issues. What you can do though is go to this link Contact Support and they can perform a hardware diagnostics while you chat with them or you can make an appointment at your nearest Apple Store Genius Bar for an evaluation.

Reply

Answer 2

Dec 29, 2021 1:07 PM in response to askbarnabas

Thank You for your response Barnabas

I imagine that I will wait until there is an opportunity to have a chat with someone at the Apple store Genius Bar hopefully sometime in 2022

Reply

Apple Pay Not Scanning

Similar questions