14 Day Trade in Window

Hello,


I received the trade-in kit for my MacBook 2 days ago. I am in a unique situation in that I basically know I am going to miss my 14-day trade in window. The kit I ordered was shipped to an address I won't be at until the 15th of December, which would give me 1 day to transfer my files and send it out (Assuming the 14-day window is for the shipping date and not the arrival date for the kit.)


Is there anything I can do to still make the trade-in window or extend it? The kit came before the new MacBook Pro arrived (meaning It is really a 12-day window) and both arrived more than 10 days before they were supposed to. Any info would help!


Thanks!

MacBook Pro 16″, macOS 12.0

Posted on Dec 4, 2021 1:43 PM

Reply
1 reply

Dec 4, 2021 2:05 PM in response to InariFilm

InariFilm wrote:

Hello,

I received the trade-in kit for my MacBook 2 days ago. I am in a unique situation in that I basically know I am going to miss my 14-day trade in window. The kit I ordered was shipped to an address I won't be at until the 15th of December, which would give me 1 day to transfer my files and send it out (Assuming the 14-day window is for the shipping date and not the arrival date for the kit.)

Is there anything I can do to still make the trade-in window or extend it? The kit came before the new MacBook Pro arrived (meaning It is really a 12-day window) and both arrived more than 10 days before they were supposed to. Any info would help!

Thanks!



You can only do what you can do., the 14 day for the Trade-In starts when you receive the trade-in kit.


No problem


If you don't make the trade in 14 day window, the discount will not be applied to new purchase— instead it will be sent to you as a gift card for the same amount.

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14 Day Trade in Window

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