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I am having trouble with the True depth camera in the messages app. Whenever I try to use a Memoji or create one with face tracking, I get "Tap to resume" and "Face tracking failed. Tap to retry." I have an iPhone 13 Pro Max on iOS 15.1.1 . I'd appreciate any help.
iPhone 13 Pro Max
First try a Forced restart
https://support.apple.com/guide/iphone/force-restart-iphone-iph8903c3ee6/ios
If no better you can reach out to Apple Support directly under your 90 day free support.
Depending on your region, you may be able to reach them here: contact Apple Support
Ir visit an Apple Store.
iPhone Face Tracking Failed in Memoji app
