thumb print recognition

Help! My 8Plus no longer recognizes my thumb print for log on. Now it no longer recognizes it in apps either. I've tried turning it off & on with no results. Any suggestions?

Thanks Laura

iPhone 8 Plus

Posted on Dec 4, 2021 2:55 PM

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1 reply

Dec 5, 2021 11:01 AM in response to lauracc22

Hello lauracc22,

Thanks for choosing the Apple Support Communities. If we understand correctly, your Touch ID is no longer working. We can understand why you'd reach out for a solution.

Here is a resource that can help.

If Touch ID isn't working on your iPhone or iPad

Cheers!

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thumb print recognition

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