Phone went off

Hi everyone please help me out my iPhone 7 fell down to the floor went off and doesn't turn on again it only shows the apple logo and goes off again or it just shows the apple logo and wouldn't come up any help ?

Posted on Dec 4, 2021 10:19 PM

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Posted on Dec 4, 2021 11:13 PM

It appears that the fall may have potentially damaged your iPhone. At this point, I would suggest that you make a Genius Bar appointment at your local Apple Store or Apple Authorized Service Provider to have them take a look and provide you with your options. Alternatively, you can contact Apple Support directly by using the "Get Support" link in the upper right-hand side of this forum's web page.

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Question marked as Top-ranking reply

Dec 4, 2021 11:13 PM in response to muzzy256

It appears that the fall may have potentially damaged your iPhone. At this point, I would suggest that you make a Genius Bar appointment at your local Apple Store or Apple Authorized Service Provider to have them take a look and provide you with your options. Alternatively, you can contact Apple Support directly by using the "Get Support" link in the upper right-hand side of this forum's web page.

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Phone went off

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