Mac OSX Monterey External Hard Disks Going to Sleep

Hey all, I'm currently using a M1 MBA and recently updated to Monterey. The issue I'm facing now is my external hard disk dock is going to sleep after a minute of inactivity, even when I have unchecked the "Put hard disks to sleep when possible" option in the power options.


This usually gets fixed by restarting the MBA, but every time I put the mac to sleep for awhile (operating in clamshell mode and connected to external display via Caldigit TS3+) and wake it back up, the issue pops up again.


When I head into terminal and execute "pmset -g", it shows that my disk sleep option is set to 0.


The external disk drive dock is plugged directly into my Caldigit TS3+, and the TS3+ is plugged into a thunderbolt port on the MBA.

MacBook Air 13″, macOS 12.0

Posted on Dec 5, 2021 2:23 AM

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Posted on Oct 21, 2022 5:10 PM

This is still not fixed with macOS 12.6. Even with "Put hard disks to sleep when possible" disabled, and pmset showing a value of 0 for "disksleep", my drive is still spinning down, and up, and down every few minutes. It seems to be caused by putting the Mac to sleep. I'm able to reproduce the issue and workaround the issue via the following:


How to reproduce:

  1. Boot your Mac with the external hard drive connected.
  2. Allow 10-15 minutes for mdstores process to chill out as it likes to index the drive and perform maintenance when it sees it connected. Wait even longer if this hard drive is also your Time Machine backup destination. When the drive stops reading/writing then proceed.
  3. Sleep your Mac. Wait 10-15 minutes.
  4. Wake you Mac. Wait 10-15 minutes.
  5. The hard drive will now start randomly spinning down when macOS thinks it's not needed and then 1-2 minutes later spin it back up again even though you aren't trying to access the drive.
  6. Step 5 will repeat until you reboot the Mac.


How to workaround/avoid the issue:

  1. Boot your Mac with the external hard drive connected.
  2. Go to System Preferences > Battery > Power Adapter and check the box for "Prevent your Mac from automatically sleeping when the display is off.
  3. When you are finished using your Mac, go to the Apple Menu and choose Lock Screen. Do not shut the lid.
  4. When you want to use your Mac again, press any key and log in.
  5. The external hard drive will remain active and will not spin down unless the system sleeps. Then it will get stuck in the loop mentioned in step 5 above until your Mac is rebooted.


If anyone could test and validate my findings, please respond with your results. If this is accurate and reproducible by others, then I think we have a good shot at trying to get this fixed by Apple. For those of us with Apple Care, opening a case and pointing the engineer to this thread would eliminate a lot of back and forth troubleshooting since most of the work is already done.


Thanks,


-Scott

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146 replies

Dec 22, 2021 6:56 PM in response to Dustin_R_308

Yes, as other users have reported, this issue remains when connected directly to the mac.


The issue really only arises when my mac goes to sleep, and I wake it up. It doesn't happen all the time, but enough times to be annoying.


The best workaround I found was to dismount all my drives and reconnect everything. This seems to restart the system and prevents the hard disks from going to sleep again.

Mar 12, 2022 5:32 PM in response to loganrun

I contacted Apple support to discuss and as one might expect, they wanted to point the finger at a 3rd-party app as the probable cause. They suggested I boot into safe mode as one option and see if the problem occurs. The other option was to create a new profile on the computer and use that instead of my current one.


I started with the safe mode and have actually been running that way for about a week. I noticed it still kind of freezes up with a delay when opening finder. I noticed it does happen on RAID and non-raid single HDD connected via Thunderbolt 3 or 4. It happens less frequently for sure using safe mode, but not 100%. I will probably try the new profile next week and see how that works to narrow things down.


As far as 3rd party apps go that I use frequently, I'll share a few of mine and maybe others can share as well and see if there's any commonalities.


  • A big one is Adobe Lightroom Classic. This app doesn't map to all of my external drives and has no reason to call to the drives it doesn't use.
  • Adobe Photoshop
  • Adobe creative cloud
  • Dropbox (mine is on an SSD)
  • Google Drive (also on the SSD)
  • BetterSnapTool
  • Sophos Home
  • Final Cut Pro
  • Word, Excel
  • Facebook Messenger
  • Countour Mouse
  • One Password
  • Carbon Copy Cloner

Apr 27, 2022 12:31 PM in response to Ryan0751

Its a quirky issue and people have been reporting different levels of success with amphetamine….ive done the same test ur about to do with three wd platter drives on my old intel macbook; all three of the drives worked with no issues on the intel macbook and all three drives have the spin up/down behavior on my m1 macbook. Both laptops have the latest version of monterey.

Jun 19, 2022 9:21 AM in response to JLJ225

I am also seeing occasional not ejected properly notifications. I've been tracking this issue since mid April.


I have two OWC Ministack STX units used as Time Machine drives. Each has a 14TB hard drive. One also has a 4TB SSD. The Ministack STX units were new in mid December 2021.

Sometimes the disks remount spontaneously, sometimes I need to restart to remount them.

Sometimes only one disk unmounts, sometimes both do, and rarely the SSD also unmounts.

Sometimes one or more will unmount twice in quick succession.

Once a disk unmounted as I was using the Mac. This happened while the other disk was active with Time Machine.

Once 9 days passed with no not ejected properly notifications, but otherwise it happens every few days.


I have tested pretty much everything:

Put hard disks to sleep when possible — checked, unchecked and using Terminal: sudo pmset -a disksleep [various settings]

Three different Thunderbolt 4 cables — Apple Thunderbolt 4 Pro Cable (3 m), Apple Thunderbolt 4 Pro Cable (1.8 m) and OWC's Thunderbolt 4 cables supplied with the Ministack STX units to Mac. OWC's Thunderbolt 4 cable between the units

Two Macs — 24" M1 iMac (off the shelf), Mac Studio (near maxed out) starting in mid May

Switched order of Ministack STX units in the Thunderbolt chain

Using Time Machine Back Up Automatically or using Backup Scheduler

Set Reduced Security on the M1 iMac as suggested by OWC (I left the Mac Studio at default Full Security)

Change security settings on the startup disk of a Mac with Apple silicon - Apple Support

Disk Utility in Recovery Mode on one of the 14T drives overnight. No problems found.


The M1 iMac has two OWC Pro Mini bus-powered drives for Time Machine and they never unmount spontaneously.


I have searched, but have found no app that can log drive mounts and unmounts.


I have posted the issue (briefly) to Apple Feedback.




Aug 10, 2022 12:42 PM in response to mrhoni

Right, you can only see the disksleep timer in Terminal and can only change it there. Why? beats me.

But its fairly easy to see the current setting and change it. I think "0" is never sleep, but that seems to not be reliable. I've set mine to "15", plugged my hdd 4-bay directly to the Studio instead of a hub, and that seems to be working. If I'm not hitting the disk once in 15 minutes, I'm probably not doing anything disk intensive, but seems like it would also work if set to 60 or whatever.

Nov 5, 2022 1:57 AM in response to saofrenzy

same spindown/up problem. mbp m1 pro 16, two daisy chained lacie 2big docks thunderbolt 2 raid, one apple software raided set, and 4 non raid disks via caldigit ts4, os ventura.

currently functional workaround: setting the put the hard disks to sleep to only on battery.

this works so far. your, and mine, mileage may vary.

on monday i'll have a new lacie 2 big dock thunderbolt 3 delivered and hooked up. hopefully it'll work.

Jan 6, 2022 6:48 AM in response to Serghios

Hi


Have the same issues here as others, just upgraded from 2019MBP to new maxed out M1 and external thunderbolt drive off to sleep after 30 seconds. Using to run Resolve and every time i hit play which i now have to wait about 20 secs before it wakes up and plays. The only fix i have found is to plug in the drive, wait for it to show up then whilst still connected resart the MBP. For some reason this then keeps it active but as soon as i pull the lead and plug it back in the sleep issue returns. Not end of the world issue but boring as **** when just spent £3600 to upgrade and having issues.

Mar 29, 2022 10:45 AM in response to saofrenzy

Throwing my complaint into the bucket as well. Been going back and fourth with OWC for the past two weeks to no avail. Glad I found this thread as I figured it was likely a Monterey issue. I can repeat the problem down to the 60th second in finder with my flex8 RAID 5 array, as I hear the disks power down files cannot be quickly previewed, after about 10 seconds everything reconnects. So Apples whole "third party" argument is void. Got Amphetamine running, will use as a band-aid until this get's patched.

Apr 18, 2022 9:20 AM in response to saofrenzy

I JUST got my Mac Studio, and went through the setup this weekend. My OWC raid does the same thing. I have run this raid on my 2013 Mac Pro for two years without this problem. Matter of fact, my 2013 Mac Pro has a Terramaster 5 bay array on it, and it does not do this. I think it is safe to say that the problem is with the Thunderbolt/USB-C ports, in Monterey, and definitely not third party software, or what the IT people commonly refer to as "a user problem". This thread is going on 5 months now, and Apple hasn't done anything about it (that we know of). We shouldn't have to run another third party software to address what Apple says is caused by a third party software.

Jul 31, 2022 1:47 PM in response to Ryan0751

"I don’t think replacing your hardware is going to do anything.

I see the same problem on both my Apple Silicon machines."


I have had the same experience with my problem of occasional spontaneous disk ejection of two external OWC miniStack STX boxes.

I logged this issue for a full month using an M1 24" iMac, then for two more months (so far) with a Mac Studio Ultra and Studio Display.

Aug 21, 2022 9:26 AM in response to Wurlitzer1015

Drive type is opposite for me - all 8 in my three external enclosures are NAS drives - 6 Seagate Exos enterprise-level designed to be running 24/7; other 2 are older WD Red consumer-level that might have firmware sleep timers - but they all behave the same.


Did you do manual pmset before or after you swapped your Seagate drives into the LaCie enclosure? I'm wondering now if only drives that were connected when the system update occurred have been affected, and that if you attach something new, it'll behave normally until the system setting changing (manually or otherwise) overrides it.


I've had some luck changing pmset to 120 instead of 0 - drives are no longer spinning down constantly, but it almost feels like they do exactly every 2 hours as if it's forcing it instead of waiting for inactivity? I'm toying with changing it to 8 or 9 hours just to get through the work day.


I also have Wake for Network Access turned off in Energy Saver, but I notice the computer waking up/drives spinning up periodically anyway (it's all plugged into a UPS, can see the remaining battery time drop whenever it does this).

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Mac OSX Monterey External Hard Disks Going to Sleep

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