You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iCloud Storage Management Window Layout Broken

When I go to System Preferences > Apple ID > iCloud and click the Manage... button for managing storage, the window pops up with a broken layout (see attached photo). I have Optimize Mac Storage turned off, but turning it on makes no difference. Any help in fixing this is greatly appreciated! TIA

iMac 24″, macOS 12.0

Posted on Dec 5, 2021 5:19 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 6, 2021 7:50 AM

Hello joekari,


Welcome to Apple Support Communities! We understand your concern with your iCloud preferences page not loading properly. We're happy to assist you with this.


Let's boot into safe mode to see if the screen will load properly: How to use safe mode on your Mac - Apple Support

After booting into safe mode, restart the Mac as you normally would to see if the preference page will load properly.

If the issue persists, create a new user account to test and see if it will preference page will load completely:

Set up users, guests and groups on Mac - Apple Support



Best Regards.

3 replies
Question marked as Top-ranking reply

Dec 6, 2021 7:50 AM in response to joekari

Hello joekari,


Welcome to Apple Support Communities! We understand your concern with your iCloud preferences page not loading properly. We're happy to assist you with this.


Let's boot into safe mode to see if the screen will load properly: How to use safe mode on your Mac - Apple Support

After booting into safe mode, restart the Mac as you normally would to see if the preference page will load properly.

If the issue persists, create a new user account to test and see if it will preference page will load completely:

Set up users, guests and groups on Mac - Apple Support



Best Regards.

Dec 6, 2021 11:21 AM in response to Corrie84

Thank you so much, Corrie! I should have booted into safe mode first thing but it slipped my mind. In safe mode, the layout is correct so I exited safe mode and started turning off apps running in the menu bar and viola! - Grammerly for Desktop breaks the layout in the iCloud Manage Storage pop up window in System Preferences.


Thanks again!

iCloud Storage Management Window Layout Broken

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.