Missing comma and period when in portrait mode

Hello Sorceress53,

We see you're having issues with your comma and period being missing when using the iPad in the portrait orientation. We'd be happy to help you out there.

First, try checking to see if this is happening in all apps that use the keyboard, to help rule it out as being isolated to a particular app.

Also, try checking to see if a standard restart helps, as this may be able to assist with odd issues that crop up: Restart your iPad

If this doesn't help, it may be necessary to try a forced restart. The steps for this can be found at the top of this page: If your iPad won't turn on or is frozen

As a note, you'll usually and generally want to try a force restart particularly in situations where the device is unresponsive or doesn't power on.

Also, try checking in Settings > General > Keyboard to ensure you have the desired options on here. Then, check in the Keyboards section here and see if you have the desired keyboard set for your region/language.

Cheers.

Sorceress53,

Thanks for the additional info.

Is it also not showing after tapping the "123" button as well, just to clarify?

Some users have found success by turning the "Enable Key Flicks" option on in Settings > General > Keyboards. If this is already on, try toggling it off, wait a moment, and then switch it back on.

If it still persists, we'd recommend reaching out to Apple Support for a deeper investigation towards a resolution. This link can help with starting the support request: Get Support

Take care.

Sorceress53,

Excellent! We're happy to hear that it's working well for you now. It was our pleasure to help get that resolved.

Cheers.