You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Watch return

An Apple Watch was purchased for me just under a year ago now. The battery lasts no longer than 10 minutes. I don’t have the receipt as I don’t have contact with the person who bought this. It’s exactly brand new looking, with the box, can this be refunded or replaced?

Posted on Dec 5, 2021 12:14 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 5, 2021 2:18 PM

After a year, I'm afraid not. You can trade it in for a new watch or for store credit. In either case, I suggest taking it to an Apple Store and letting them look at it.

Genius Bar Reservation and Apple Support Options - Apple


1 reply

Apple Watch return

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.