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Can’t open my new iPhone

I have new I phone 12 pro I can’t open it


Posted on Dec 5, 2021 6:08 PM

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Question marked as Top-ranking reply

Posted on Dec 5, 2021 6:24 PM

Assuming it is locked...

If it is Passcode Lock, check this link...

If you forgot your iPhone passcode - Apple Support

If it is Activation Lock, see this link...

How to remove Activation Lock - Apple Support

If you did not buy new, it may be locked with the previous owner's information. If so, you will need his help to open the phone.

1 reply
Question marked as Top-ranking reply

Dec 5, 2021 6:24 PM in response to Mobarkya

Assuming it is locked...

If it is Passcode Lock, check this link...

If you forgot your iPhone passcode - Apple Support

If it is Activation Lock, see this link...

How to remove Activation Lock - Apple Support

If you did not buy new, it may be locked with the previous owner's information. If so, you will need his help to open the phone.

Can’t open my new iPhone

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