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Level 1

4 points

Can’t open my new iPhone

I have new I phone 12 pro I can’t open it

Posted on Dec 5, 2021 6:08 PM

Top-ranking reply

Level 9

55,248 points

Posted on Dec 5, 2021 6:24 PM

Assuming it is locked...

If it is Passcode Lock, check this link...

If it is Activation Lock, see this link...

If you did not buy new, it may be locked with the previous owner's information. If so, you will need his help to open the phone.

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