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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hi, My IPad is frozen after attempting to install to 15. Locked and states: ”unable to install update, an error occurred installing 15.1” leaves choice, Retry or Remind me later..” neither can be accessed. Frozen on this screen.
Thank you
iPad Pro 12.9-inch, 3rd Gen, Wi-Fi, Cell
llynxec Said:
"Frozen Ipad after attempting installation of update to 15: Hi, My IPad is frozen after attempting to install to 15. Locked and states: 'unable to install update, an error occurred installing 15.1' leaves choice, Retry or Remind me later..' neither can be accessed. Frozen on this screen. Thank you"
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Hold it Right There!
Enter the passcode incorrectly too many times, and you'd likely be locked out for good. So, hold it right there, and refer to this link: If you Forgot the Passcode on your iPad, or your iPad is Disabled - Apple Support. It would be the one you've always entered. If you do not know it, then look for it in a location you may have stored it in.
No Success?
Contact Apple support:
If you cannot get the above link to work, then contact Apple Support.
Apple Contact Info:
Why the Wait:
Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
llynxec Said:
"Frozen Ipad after attempting installation of update to 15: Hi, My IPad is frozen after attempting to install to 15. Locked and states: 'unable to install update, an error occurred installing 15.1' leaves choice, Retry or Remind me later..' neither can be accessed. Frozen on this screen. Thank you"
-------
Hold it Right There!
Enter the passcode incorrectly too many times, and you'd likely be locked out for good. So, hold it right there, and refer to this link: If you Forgot the Passcode on your iPad, or your iPad is Disabled - Apple Support. It would be the one you've always entered. If you do not know it, then look for it in a location you may have stored it in.
No Success?
Contact Apple support:
If you cannot get the above link to work, then contact Apple Support.
Apple Contact Info:
Why the Wait:
Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
Frozen Ipad after attempting installation of update to 15
