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Back up failed on iPhone XS. I have storage on iCloud but still fails?

Why does back up keep failing? I have plenty of iCloud space, connected to WiFi, and plugged in.

iPhone XS

Posted on Dec 5, 2021 11:41 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 9, 2021 8:35 AM

Hello Go SF Giants,


Thanks for reaching out to Apple Support Communities. The article that your question was linked from is very helpful when considering this issue: If you can't back up to iCloud. 


If the steps in this article has not resolved the issue, then contact Apple Support for further help as the article mentions.


Cheers!



4 replies
Question marked as Top-ranking reply

Dec 9, 2021 8:35 AM in response to Go SF Giants

Hello Go SF Giants,


Thanks for reaching out to Apple Support Communities. The article that your question was linked from is very helpful when considering this issue: If you can't back up to iCloud. 


If the steps in this article has not resolved the issue, then contact Apple Support for further help as the article mentions.


Cheers!



Dec 13, 2021 11:13 AM in response to Gena_D

Those steps do not give any sorts of helpful information for this issue! If they’re having the same problem I currently am, which is what it seems like, then they’re saying that it will start to backup but then it says that the backup could. not. be. COMPLETED. That article only talks about if it just won’t backup entirely from the very beginning!

Back up failed on iPhone XS. I have storage on iCloud but still fails?

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