Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Back up failed

My iPhone 12 is not backing up. I get a message that my iCloud is full, but when I check my iCloud, it is far from being full.

Posted on Jan 31, 2023 6:37 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 31, 2023 7:08 AM

Which iPhone 12 do you have? , with 64, 128 or 256 GB?

Then check which iCloud subscription do you have, go to -> Settings -> your name -> iCloud -> if you see 50 GB (or 200 GB or 2 TB) then you have an iCloud subscription.


If you have an iPhone 12 with 256 GB, you will need 2 TB iCloud subscription.


See also -> Manage your iCloud storage -> Manage your iCloud storage - Apple Support



1 reply
Question marked as Top-ranking reply

Jan 31, 2023 7:08 AM in response to patriciafrombqt

Which iPhone 12 do you have? , with 64, 128 or 256 GB?

Then check which iCloud subscription do you have, go to -> Settings -> your name -> iCloud -> if you see 50 GB (or 200 GB or 2 TB) then you have an iCloud subscription.


If you have an iPhone 12 with 256 GB, you will need 2 TB iCloud subscription.


See also -> Manage your iCloud storage -> Manage your iCloud storage - Apple Support



Back up failed

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.