You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Back up failed

My iPhone 12 is not backing up. I get a message that my iCloud is full, but when I check my iCloud, it is far from being full.

Posted on Jan 31, 2023 6:37 AM

Top-ranking reply

Raicya

Level 10

209,061 points

Posted on Jan 31, 2023 7:08 AM

Which iPhone 12 do you have? , with 64, 128 or 256 GB?

Then check which iCloud subscription do you have, go to -> Settings -> your name -> iCloud -> if you see 50 GB (or 200 GB or 2 TB) then you have an iCloud subscription.

If you have an iPhone 12 with 256 GB, you will need 2 TB iCloud subscription.

See also -> Manage your iCloud storage -> Manage your iCloud storage - Apple Support

View in context

Back up failed

Similar questions