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Cannot create an Apple ID

I don't know why I cannot create an Apple ID.

I receive both email and SMS verification codes, and email one goes through but the text message one doesn't go through.

It tells me that "Password cannot include your name, phone number, or part of your Apple ID" even though I entered correct 6 digits numbers that I receive on my SMS text message each time.

I attached a screenshot how it looks like.

Posted on Dec 6, 2021 12:38 AM

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Question marked as Best reply

Posted on Dec 6, 2021 8:23 AM

I am guessing that is a message referring to a previous step you did.


If you still have questions or problems:


Contact Apple. Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232

2 replies
Question marked as Best reply

Dec 6, 2021 8:23 AM in response to Asako.T

I am guessing that is a message referring to a previous step you did.


If you still have questions or problems:


Contact Apple. Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232

Cannot create an Apple ID

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