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Eastoakland Author

Level 1

4 points

X inside the battery symbol

My 2015 Mac book air r won’t stay on when I disconnect the power source and it’s just showing that x symbol where the battery is also I noticed the battery light on charger is always orange

Posted on Dec 6, 2021 7:24 AM

Top-ranking reply

HWTech

Level 9

60,590 points

Posted on Dec 6, 2021 4:48 PM

It means there is a hardware issue with the laptop. Most likely the Battery is bad. Have Apple or an Apple Authorized Service Provider examine the laptop to provide you with a repair estimate.

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X inside the battery symbol

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