Downgrading my storage plan to 5GB free from the current one at 59GB

Question

Downgrading my storage plan to 5GB free from the current one at 59GB

I have followed the instructions to down grade, but unable to click Done as it is not highlighted

so coming to you for support.

I have managed to delete my credit card details to take out the monthly fee of £0.79 per month.

The reason for this is because I will most probably be handling this I phone back to my Company at the end of the month and the extra storage I was paying for was for me to store photos which I have now copied onto a USB stick.

How can I get the Done button to operate please ?

Posted on Dec 6, 2021 8:50 AM

Reply

Answer 1

Best reply

FoxFifth

Level 10

469,887 points

Dec 6, 2021 8:57 AM in response to Walkerroadgreatb

See the following from Downgrade or cancel your iCloud+ plan - Apple Support

If you can't click Done, make sure you are signed in with the same Apple ID as your iCloud storage plan. You can also try following these steps on a different device. If you still need help, contact Apple Support.

This is primarily a user-to-user support forum; other Apple users like you.

Reply

Answer 2

Dec 6, 2021 10:32 AM in response to FoxFifth

Thanks will have another go as still having issues

Reply

Downgrading my storage plan to 5GB free from the current one at 59GB

Similar questions