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downgrading icloud storage

Upgraded my phone recently. Because of a broken port, I tranfesrred stuff to my phone through icloud and a had a 50GB plan. Don't need it now, but when I try to downgrade to the 5GB (free) plan it won't let me. As in, the 'DONE' button doesn't light up, only CANCEL. I cleared stuff from the drive so I've only got 3GB in use. I'm typing this after a reboot so no idea how to proceed.

Posted on Jan 18, 2021 3:57 PM

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Posted on Jan 18, 2021 4:00 PM

Per -- Downgrade or cancel your iCloud storage plan - Apple Support.


"If you can't select Done

If you can't click Done, make sure you are signed in with the same Apple ID as your iCloud storage plan. You can also try following these steps on a different device. If you still need help, contact Apple Support."

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downgrading icloud storage

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