Apple ID Password
I have an old iPad mini in which my spouse have forgotten the ID password. Is there a way to reset it? Have tried the security questions but still was not successful.
iPad mini Wi-Fi + Cellular (MM)
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Help with a lost Apple ID or password:
• "If you forgot your Apple ID" [this is likely an email address you are using or used in the past] click here --> https://support.apple.com/HT201354
• "If you forgot your Apple ID password" click here --> https://support.apple.com/HT201487
Reset device:
Apple can completely reset a device if a person can provide sufficient evidence of valid ownership. This is done online at: Activation Lock support request - https://al-support.apple.com/#/additional-support Apple says, "Proof of ownership documentation is required," but does not provide details as to what is acceptable proof. Prior to this new online service Apple typically required the original receipt* issued by Apple or an Apple Authorized Reseller and documented provenance (so typically it would be the original owner who does this, or a descendant with legal proof of ownership).