Ipod touch 4th generation
I just got a used ipod touch. I can connect to Wi-Fi, but the apps say there is no internet connection. So I can't open any apps. In the Settings it says it is connected. Any advice?
iPod Touch (4th Gen)
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I just got a used ipod touch. I can connect to Wi-Fi, but the apps say there is no internet connection. So I can't open any apps. In the Settings it says it is connected. Any advice?
iPod Touch (4th Gen)
Hi mmbyers1,
Thank you for using the Apple Support Communities. As we understand it, you're able to connect to Wi-Fi on your iPod touch, but it doesn't appear to work for apps. Is that right? We'd like to see if we can help.
What's the exact message you're seeing when you try an app like Safari?
Which software version are you running under Settings > General > About?
If you haven't already, restarting the device might help: Restart your iPod touch
As another way to narrow this down, do you have access to another Wi-Fi network? If so, what happens when you connect the iPod touch to that network?
Let us know, and have a great day.
Hi mmbyers1,
Thanks for the reply. Glad to hear you're able to connect to Safari. This provides a few suggestions If you can't connect to the App Store, iTunes Store, or other Apple services. Do you have other devices that are able to connect to the iTunes Store from this device? Also, are you able to test the iPod touch on another network?
Cheers.
Thank you so very much for your excellent help. When I try to connect to iTunes it just says cannot connect to iTunes store. When I try to open the App Store it says...cannot connect to iTunes store. Safari seems to be working now.
Settings - General - About - Version - 6.1.6 (10B500)
I have restarted it several times.
Marcia
Ipod touch 4th generation