my FaceTime keeps dropping the call can you help?
every time someone calls and I try to answer the phone automatic hangs up
MacBook Pro (2020 and later)
User profile for user:
merlinapple
User level:
Community Specialist
Hello beautifulldey,
It sounds like you're experiencing issues with FaceTime hanging up when trying to answer a call. We will be happy to help.
First, let's make sure that you meet all of the requirements for FaceTime on Mac:
The article attached to this thread has steps to try as well.
If that doesn't help, check that the microphone is using the internal microphone and see if that helps. FaceTime > Video > Microphone.
We hope this helps!
Cheers!