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Level 1

4 points

FaceTime Not Working

My FaceTime no longer works. I’ve tried several of the troubleshooting suggestions and none seem to work (turn off phone, check the date/time, blocked caller, WiFi, FaceTime on/off, etc). It seems like this issue only started in the past 3 days or so, right after my phone got the most recent software update. I tried to FaceTime with several different people and none of them saw my call come in and when they called me it just forever said “waiting” until timing out. How can this be fixed?

iPhone 12 Pro Max

Posted on Apr 19, 2022 4:21 AM

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Top-ranking reply

Level 8

35,674 points

Posted on Apr 19, 2022 9:28 PM

Hi AMP34,

Welcome to the Apple Community

Wondering if you are signed into FaceTime ok,( with your Apple ID and Apple ID password).

____________________________________________________

These Apple Support articles (links below) may help troubleshoot:

If you can’t turn on or sign in to iMessage or FaceTime - Apple Support

If you can't make a FaceTime call on your iPhone, iPad, or iPod touch - Apple Support

________________________________________________________

Else: you might want to check that the Set-Up on FaceTime is all ok.

Set up FaceTime on iPhone – Apple Support (AU)

Use FaceTime with your iPhone, iPad, or iPod touch - Apple Support

All the best :-)

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Top-ranking reply

Level 8

35,674 points

Apr 19, 2022 9:28 PM in response to AMP34

Hi AMP34,

Welcome to the Apple Community

Wondering if you are signed into FaceTime ok,( with your Apple ID and Apple ID password).

____________________________________________________

These Apple Support articles (links below) may help troubleshoot:

If you can’t turn on or sign in to iMessage or FaceTime - Apple Support

If you can't make a FaceTime call on your iPhone, iPad, or iPod touch - Apple Support

________________________________________________________

Else: you might want to check that the Set-Up on FaceTime is all ok.

Set up FaceTime on iPhone – Apple Support (AU)

Use FaceTime with your iPhone, iPad, or iPod touch - Apple Support

All the best :-)

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FaceTime Not Working

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