Hi! I'm getting the attached error when trying to pick a song for my alarm. The song is downloaded locally on my iPhone 13 running iOS 15.1.1. Phone has been restarted after the app was terminated. Still no luck.
Anyone has any idea how to resolve this, apart from a system reset which may not fix it.
iPhone 13, iOS 15
Hello owenmica,
Welcome to Apple Support Communities! We understand you're receiving an error when trying to pick a song as your alarm notification. We're happy to assist you with this.
First, let's make sure you still have the Music app installed on your iPhone. Next, try picking a different song to see if the same thing happens. Is this a song you purchased from the Music app?
Best Regards.
Hi Mario49,
I do have the Music app installed although the song I want was not bought from there (I saved it on the phone). I am unable to choose any song as the Clock app crashes before I get to browse for the songs. Upon selecting "Pick a song" the app crashed with the "Internal error".
This issue is just like https://discussions.apple.com/thread/252486325 but with the latest iPhone and on the latest iOS.
Hi owenmica,
Thanks for the additional information. Since the issue persists, we recommend you Contact Apple for support and service.
Take care.
iPhone alarm - Pick a song - Internal error
