Problem while charging

i have an iphone 13 pro max .... while charging , swiping down from the upper corners of the screen and swiping up from the bottom features don't work ( can't close apps or see notifications ) ....... when i plug the charger out everything is back to normal.

anyone got the same annoying problem???!

iPhone 13 Pro Max, iOS 15

Posted on Dec 6, 2021 2:48 PM

Reply
8 replies

Dec 7, 2021 12:40 PM in response to mahdy128

Hello mahdy128,


Thanks for reaching out through the Apple Support Communities about those difficulties with your screen while charging your iPhone 13 Pro Max.


Are you experiencing this behavior with multiple cables, power adapters and wall outlets?


Does that also happen when using other Lightning accessories, such as a pair of EarPods?


Also, have you had the chance to restart your iPhone since you noticed this behavior? Restart your iPhone


Hopefully those details will help to isolate this behavior further.


Take care.

Dec 14, 2021 3:05 PM in response to mahdy128

I have the same thing.


Got my iPhone 13 Pro today, set it all up and was happy with it. Noticed there was 15.2 update so plugged it in to charge while it installed.


Tried to use it after (still plugged in a charging) and screen wouldn’t work properly, couldn’t open / close apps as having to keep tapping until it did it, couldn’t type properly, pinch zoom not working right, couldn’t swipe up to unlock phone etc.


I unplugged it and it seems fine again, but my old XS works fine when plugged in to that charger so not sure why the new phone doesn’t (Apple brand cable and charger plug that works fine on the XS with no screen issues or lag).

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Problem while charging

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