MacBook Pro 14" (2021) Camera Turns On for All Phone Calls

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Level 1

4 points

MacBook Pro 14" (2021) Camera Turns On for All Phone Calls

Good morning.

I recently received my new MacBook Pro 14" (2021). I used Migration Assistant to go from my prior MBP to this one, so the settings should be pretty equivalent.

I have Oversight running to let me know when my camera and mic turn on/off.

The camera has been turning on for /every/ phone call I receive, not just FaceTime calls. This was not happening with my prior MBP. I'd like to get things set so that the camera does not activate for regular phone calls.

Thank you.

MacBook Pro (2020 and later)

Posted on Dec 7, 2021 4:54 AM

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Answer 1

Lissy_12

Community Specialist

Dec 8, 2021 7:13 AM in response to pediem

Hi pediem,

We understand you need assistance with the settings on your Mac. The following guide can help you change the settings to which apps are allowed to use the camera:

Control access to the camera on Mac

Hope this helps!

Have a great day.

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Answer 2

pediem Author

Level 1

4 points

Dec 9, 2021 7:10 AM in response to Lissy_12

I was finally actually sitting at my desk when a call came through. The green light next to the camera did not come on despite the app telling me that it was activated.

I have now removed that app.

Thank you!

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Answer 3

Lissy_12

Community Specialist

Dec 8, 2021 8:35 AM in response to pediem

pediem,

To confirm, is the green light beside the camera green to indicate the camera is on? Or this occurring when using the specific third party app that is indicating the camera is being used?

Thank you

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Answer 4

pediem Author

Level 1

4 points

Dec 8, 2021 8:06 AM in response to Lissy_12

Hi Lissy

My question wasn't so much about which apps use the camera and how to control that access as it was about phone calls and FaceTime.

Prior to migrating to my new MacBook Pro 14", I had a 2018 MacBook Pro 15".

Ordinary phone calls could be answered on my computer (vice my phone), but those ordinary phone calls did not trigger FaceTime to activate the camera. The camera only turned on when I answered a FaceTime call.

Now, the camera activates with every single phone call, whether I answer it on my phone or on the computer. That's what I'd like to be able to turn off, if it's possible.

Thank you.

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MacBook Pro 14" (2021) Camera Turns On for All Phone Calls

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