Pair a Mouse2 to imac24”
My Mouse2 and Magic keyboard no longer work on my new iMac 24”. How canI fix it if the Mouse2 won’t move on mys reen
iMac 24″, macOS 11.6
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My Mouse2 and Magic keyboard no longer work on my new iMac 24”. How canI fix it if the Mouse2 won’t move on mys reen
iMac 24″, macOS 11.6
Amazon has many you can choose from or you can visit your local office supply store and they can help you. You will likely need an adapter like the one below:
Mouse Example: Amazon.com: Amazon Basics 3-Button Wired USB Computer Mouse, Black : Electronics
Amazon has many you can choose from or you can visit your local office supply store and they can help you. You will likely need an adapter like the one below:
Mouse Example: Amazon.com: Amazon Basics 3-Button Wired USB Computer Mouse, Black : Electronics
Greetings, Donnab500.
Welcome to the Apple Support Communities. Being able to use your mouse and keyboard with your Mac is vital, so we can understand why you’d want a resolution.
We see that you reached out to us from: If you can't connect your Magic Keyboard, Magic Mouse, or Magic Trackpad to your Mac
Did you have a chance to work through those steps? If so, and the issue persists, try to force your Mac to shut down: Shut down or restart your Mac
Then, test to see if your mouse and keyboard respond. We hope this helps! Thanks for being a part of the community.
Sincerely.
The following will require any USB keyboard and mouse. If you don’t have them, borrow or buy them, they are inexpensive!
1. Connect the USB keyboard and mouse to the computer.
2. Open System Preferences – Bluetooth
3. Un-pair the wireless keyboard and mouse.
4. Turn off Bluetooth
5. Restart the computer in Safe Mode per the directions in https://support.apple.com/en-us/HT201262
6. Restart the computer normally.
7. Open System Preferences – Bluetooth
8. Turn on Bluetooth
9. Re-Pair the wireless keyboard and mouse.
10. Unplug the USB keyboard and mouse and begin testing the wireless devices again.
Thank you for your help.
I called AppleSupport by phone. She tried to fix it. We ended by taking all equipment to Apple Service place and after 3 hours fixed it.
An old keyboard that attaches to computer was needed to get it into computer.
(I was the 2nd person there that day with same problem and solution.)
Experienced users will tell you it is wise to always have a USB mouse and keyboard on hand in case you have trouble with your wireless mouse and/or keyboard. They are inexpensive and are real time savers when you get stuck..
Where do you purchase an old I Mac keyboard for this purpose. The Apple support person could not find one anywhere, she said.
Wow!
You know I am inexperienced!!
I will look up your suggestions for future challenges coming my way.
Thanks again.
No worries, glad I was able to help. Having these on hand is like any other tool. You may not need it for awhile but when you do it sure is nice to have it available right now!
Pair a Mouse2 to imac24”