I just bought an macbook air m1 and whenever it goes to sleep and i turn it on the screen freezes and I cannot use the mouse or anything. It’s been happening since the day i bought and i bought it 4 days back. Please help
MacBook Air 13″, macOS 12.0
Welcome to Apple Support Communities.
First, take a look at If an app freezes or quits unexpectedly on Mac - Apple Support and Update macOS on Mac - Apple Support to resolve any issues.
If the issue persists, Start up your Mac in safe mode - Apple Support and test.
Additionally if the issue continues, reinstall macOS: How to reinstall macOS - Apple Support.
You can also run First Aid, How to repair a Mac disk with Disk Utility - Apple Support, and Use Apple Diagnostics to test your Mac - Apple Support. If an error comes back from Apple Diagnostics, contact Apple Support: Get Support.
Cheers,
Jack
Welcome to Apple Support Communities.
First, take a look at If an app freezes or quits unexpectedly on Mac - Apple Support and Update macOS on Mac - Apple Support to resolve any issues.
If the issue persists, Start up your Mac in safe mode - Apple Support and test.
Additionally if the issue continues, reinstall macOS: How to reinstall macOS - Apple Support.
You can also run First Aid, How to repair a Mac disk with Disk Utility - Apple Support, and Use Apple Diagnostics to test your Mac - Apple Support. If an error comes back from Apple Diagnostics, contact Apple Support: Get Support.
Cheers,
Jack
Macbook air m1 freeze
