You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Lost Iphone

Can I turn my IPhone to find it, if someone turned it off?

iPhone XR, iOS 15

Posted on Dec 7, 2021 11:10 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 7, 2021 11:24 AM

From my understanding, Your iPhone has been lost or stolen and someone has turned off find my without your permission.


So Sorry to hear this happened to you!


I would start with https://support.apple.com/en-us/HT201472 "If your iPhone, iPad, or iPod touch is lost or stolen"


Step 1 goes over how you can also go to iCloud.com/find to try and locate the device.


If you the device is not showing and you believe that it was turned off without your permission, then I would definitely contact Apple Support


If the device is showing as OFFLINE : Currently, the device is not connected to either a cellular or WiFi network, hence the "offline status". Put the device in lost mode, have it display a callback number for the person who finds the phone to call.


Contact Apple > https://support.apple.com/en-us/HT201232



Hope this helps ;)

2 replies
Question marked as Top-ranking reply

Dec 7, 2021 11:24 AM in response to Oreiko

From my understanding, Your iPhone has been lost or stolen and someone has turned off find my without your permission.


So Sorry to hear this happened to you!


I would start with https://support.apple.com/en-us/HT201472 "If your iPhone, iPad, or iPod touch is lost or stolen"


Step 1 goes over how you can also go to iCloud.com/find to try and locate the device.


If you the device is not showing and you believe that it was turned off without your permission, then I would definitely contact Apple Support


If the device is showing as OFFLINE : Currently, the device is not connected to either a cellular or WiFi network, hence the "offline status". Put the device in lost mode, have it display a callback number for the person who finds the phone to call.


Contact Apple > https://support.apple.com/en-us/HT201232



Hope this helps ;)

Lost Iphone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.