Reset Password

How do I get a reset password link sent to me? Won't work when I select reset password.


Posted on Dec 7, 2021 11:25 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 7, 2021 11:32 AM

So it does seem that you have forgotten your password and are trying to reset it


Apple Support cannot send you a password reset link.


For this issue you need to attempt to reset the password on a trusted device first.


Settings > name > password and security > change password


You can follow this > https://support.apple.com/en-us/HT201487 " If you forgot your Apple ID password "


You can follow this > https://support.apple.com/en-us/HT204921 "How to use account recovery when you can’t reset your Apple ID password"


If none of those options work for you, then I would attempt to do account recovery at iforgot.apple.com as stated in that resource above.


Please note that Apple cannot speed the account recovery process up.


I hope this helps ;)




1 reply
Question marked as Top-ranking reply

Dec 7, 2021 11:32 AM in response to absolute97

So it does seem that you have forgotten your password and are trying to reset it


Apple Support cannot send you a password reset link.


For this issue you need to attempt to reset the password on a trusted device first.


Settings > name > password and security > change password


You can follow this > https://support.apple.com/en-us/HT201487 " If you forgot your Apple ID password "


You can follow this > https://support.apple.com/en-us/HT204921 "How to use account recovery when you can’t reset your Apple ID password"


If none of those options work for you, then I would attempt to do account recovery at iforgot.apple.com as stated in that resource above.


Please note that Apple cannot speed the account recovery process up.


I hope this helps ;)




This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Reset Password

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.