Expired email causing cloud login issues


I have an expired email account linked to icloud and don't know the password and can't reset the password due to not receiving emails anymore with the email account. Any ideas on how to retrieve the songs and data?

I have an icloud account linked to an email address that is no longer in service. I do not have the password for the account and am trying to retrieve the songs and data from the cloud to use on new apple device. Any way to get a new password, able to open the expired account, without having that email account active?

MacBook Pro 13″, OS X 10.11

Posted on Dec 7, 2021 1:13 PM

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1 reply

Dec 8, 2021 11:45 AM in response to Michellebell808

Hello there, Michellebell808!


Thanks for reaching out to the Apple Support Communities! It sounds like you have an issue with needing to reset the password for an Apple ID you no longer have access to the email for. For issues like this, we would recommend reaching out to Apple directly by checking out this link to Contact Apple for help with Apple ID account security.


Have a terrific day!

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Expired email causing cloud login issues

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