I have the free 3 month trial of apple TV+ but cant seem to access it from my apple tv on my TV

How do I get to the AppleTV+ programming on my apple TV box and sony TV?


Thanks

Ester

Posted on Dec 7, 2021 6:32 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 7, 2021 9:03 PM

If you were offered a three months trial, then you first have to redeem it. It is not automatic, you have to legally say, “yes I want this, starting at this moment” by clicking buttons. The subscription is for your account, so verify that the accounts used match.


Redeem the offer from Apple on your new eligible Apple device in the TV app. Once you have signed up, then the subscription will be available on any of your devices with the Apple TV app, when signed in with the same Apple ID account.


Read here how to redeem: Apple TV+ offer - Apple

Read here about the conditions: Apple TV+ offer - Terms and conditions - Apple

Read here if you have trouble redeeming: If you can't redeem your promotion for an Apple subscription - Apple Support


Note that for Macs, users have to additionally sign in to the TV app (menu Account), for the redeem option to appear.

4 replies
Question marked as Top-ranking reply

Dec 7, 2021 9:03 PM in response to estertongs

If you were offered a three months trial, then you first have to redeem it. It is not automatic, you have to legally say, “yes I want this, starting at this moment” by clicking buttons. The subscription is for your account, so verify that the accounts used match.


Redeem the offer from Apple on your new eligible Apple device in the TV app. Once you have signed up, then the subscription will be available on any of your devices with the Apple TV app, when signed in with the same Apple ID account.


Read here how to redeem: Apple TV+ offer - Apple

Read here about the conditions: Apple TV+ offer - Terms and conditions - Apple

Read here if you have trouble redeeming: If you can't redeem your promotion for an Apple subscription - Apple Support


Note that for Macs, users have to additionally sign in to the TV app (menu Account), for the redeem option to appear.

Dec 16, 2021 10:05 AM in response to Urquhart1244

Purchased iPad early November at Apple store. Was specifically told I was entitled to 3 month free Apple TV, and that it be automatically available upon first login to Apple TV. Nope. Not happening. Tried out instructions referenced above - https://offers.appletvapp.apple/tvp01213mf. Nope. Nada. Nothing. Just asks me to sign up for paid plan. Bait and switch? How do I acquire what was promised?

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I have the free 3 month trial of apple TV+ but cant seem to access it from my apple tv on my TV

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