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Can not send or receive text messagoes or phone usage on IPhone 5s

Can’t send or receive text messages or phone usage

iPhone 5s

Posted on Dec 7, 2021 7:56 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 7, 2021 8:02 PM

So sorry to hear you can't send or receive text messages.


Just to confirm, do you have an active cellular plan?


If you are not able to send or receive text messages : https://support.apple.com/en-us/HT204065


That resource is a good starting point to troubleshoot your issue.


If you are receiving a red ! mark....check your network connection.


Are you able to make and receive phone calls on your device?


Check your SMS settings.


Settings > messages > and make sure Send as SMS is enabled.


Carrier messaging rates may apply when enabled.


Hope this helps ;)


3 replies
Question marked as Top-ranking reply

Dec 7, 2021 8:02 PM in response to CeceliaR

So sorry to hear you can't send or receive text messages.


Just to confirm, do you have an active cellular plan?


If you are not able to send or receive text messages : https://support.apple.com/en-us/HT204065


That resource is a good starting point to troubleshoot your issue.


If you are receiving a red ! mark....check your network connection.


Are you able to make and receive phone calls on your device?


Check your SMS settings.


Settings > messages > and make sure Send as SMS is enabled.


Carrier messaging rates may apply when enabled.


Hope this helps ;)


Can not send or receive text messagoes or phone usage on IPhone 5s

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