No service because of update error

If I’m getting no service because of cellular update error that I can’t fix, can I just put my sim in a new phone and my service will work there? Like is it just a problem with the phone itself.

iPhone 7, iOS 15

Posted on Dec 7, 2021 8:29 PM

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Question marked as Top-ranking reply

Posted on Dec 7, 2021 8:50 PM

Hi,


Sorry to hear you are having issues with your cellular service on your device.


Based on your affected product, i would reference this article regarding a service program for this issue.


https://support.apple.com/iphone-7-no-service


If your device is eligible based on the model number, and currently running iOS 15.1, contact Apple Support to determine available service options.


Hope this helps!

1 reply
Question marked as Top-ranking reply

Dec 7, 2021 8:50 PM in response to kailah289

Hi,


Sorry to hear you are having issues with your cellular service on your device.


Based on your affected product, i would reference this article regarding a service program for this issue.


https://support.apple.com/iphone-7-no-service


If your device is eligible based on the model number, and currently running iOS 15.1, contact Apple Support to determine available service options.


Hope this helps!

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No service because of update error

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