Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

No service because of update error

If I’m getting no service because of cellular update error that I can’t fix, can I just put my sim in a new phone and my service will work there? Like is it just a problem with the phone itself.

iPhone 7, iOS 15

Posted on Dec 7, 2021 8:29 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 7, 2021 8:50 PM

Hi,


Sorry to hear you are having issues with your cellular service on your device.


Based on your affected product, i would reference this article regarding a service program for this issue.


https://support.apple.com/iphone-7-no-service


If your device is eligible based on the model number, and currently running iOS 15.1, contact Apple Support to determine available service options.


Hope this helps!

1 reply
Question marked as Top-ranking reply

Dec 7, 2021 8:50 PM in response to kailah289

Hi,


Sorry to hear you are having issues with your cellular service on your device.


Based on your affected product, i would reference this article regarding a service program for this issue.


https://support.apple.com/iphone-7-no-service


If your device is eligible based on the model number, and currently running iOS 15.1, contact Apple Support to determine available service options.


Hope this helps!

No service because of update error

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.